Retail management is the process of ensuring a retail organization functions at the highest capacity, serving target consumers, and aligning backend (back office) operations with frontend delight.
As with any business, the goal is profitable growth. What makes retail management unique are the blurred lines between customers, suppliers, products, and the business itself.
PROBLEMS
"You know better than anyone else about your business dynamics, from top to bottom"
However, it requires some serious efforts to run it profitably on a new market while you still need to focus on your local and existing foreign markets.
OUR PROCESS
Lotus Retail Group offers an all-in-one solution to simplify your development in the Vietnamese market.
Our Solution
Location
Human Resources
Accounting Payment POS
Design
Import Goods
Warehousing
Stock Managament
Construction
IT E-commerce
Marketing
Legal
Online & Offline Storefronts
Sales
ABOUT LOCATION
We find, design and construct unique locations
Our experienced team can provide you with the most suitable design based on your guideline and brand image and the Vietnamese retail culture. Our architect team will take care of layout and construction to ensure smooth launching following deadline and a cost effective approach.
ABOUT HR
We recruit, train and retain your employees
Another key benefit of having a proper retail management strategy is that you will be better able to keep your various teams on the same page at all times. All of your processes will be clearly defined, to the point that operations seem to be nearly automatic. Constant training will be set to ensure outstanding customer service. Bonus & commission system are implemented to keep a high employee retention.
ABOUT IMPORT GOODS
We import good and manage inventory
Supply chain plays a major role in retail price and inventory management while developing a new market. It is necessary to control each steps of import, stock management and forecasting. Lotus Retail Group has a dediated Logistics team who can handle any type of shipment from anywhere in the world.
ABOUT SALES/MARKETING
We keep your brand image while developing the sales strategy
Keeping your brand image while developping the sales stragey is primordial. Each marketing action should have a clear objective while still focusing on the sales development. A promotion plan should be set to strenghten customer engagement toward your brand. Our Branding & Marketing team will set targets and strategy for the best in class development of your brand in Vietnam.
Office SINGAPORE
10 Anson Road, #22-02 International Plaza
OFFICE vietnam
92A Tran Quoc Toan street, District 3, Ho Chi Minh City